Hospitality - Industry Overview


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Published: 6 years ago
Overview of hospitality industry. Hospitality is the relationship between guest and host, or the act or practice of being hospitable. Specifically, this includes the reception and entertainment of guests, visitors, or strangers, resorts, membership clubs, conventions, attractions, special events, and other services for travelers and tourists. Learn an overview of hospitality industry. Very useful to build basic understanding of the industry, understand its key drivers, business model, products and services and revenue model. Great video to help gain domain expertise in hospitality Industry.


comment  Comments

hii
which sector in hotels make good career .eg waiter .chef .f&b....

3 weeks ago

Thanks for you useful videos.

5 months ago

This is a very good and informative video, but even as a native English speaker, it's hard to follow the computerized narrative voice.

5 months ago

https://youtu.be/gkBvm04ACyI basic knowledge of hotels

6 months ago

Really worth who are interested in tourism

7 months ago

Hello I am 50 years old wanted to join the course in hospitality mgmt joined in one the institution in nepal but i want continue it overseas with practical effect it is my keen desire to ne a master chef in the future serving industry is is possible that i can continue with it i am a gradute already from university nepal and also have gone through three years articlship course in chartered accountancy please suggeste me as soon as possible

9 months ago

What should I study after 12 to do hotel management

10 months ago

Its a very benefits of using the video

1 year ago

I am looking for job in this industry

1 year ago

Hospitality field is a field where one should really be a self servant person ready to offer service in warm and welcoming manners at any time of your day year ...... In your life - if you feel yourself in this mood and intrinsic behaviors - you will succeed faster with an outstanding career progress

1 year ago

I want scholarship to study Tourism and hospitality management

1 year ago

I'm 30 it is possible that I want To study hospitality management please suggest me as soon ad possible

1 year ago

I am 33y and now i start to learn about this. Stydy never late!

1 year ago

joy palit go for it!

1 year ago

i like it

1 year ago

Indeed its very useful to build basic understanding of the industry, understand its key drivers, business model, and every aspect of products and services according to the customer's taste. Thanks fir sharing such a important video.

1 year ago

Here's the best advice you will get:  Choose another career path!

I chose Hotel Management as my major and it was the biggest mistake of my life.  It wasn't until my last semester until my teacher, who I had multiple times before in previous classes, said that it takes TEN years for someone to get promoted to a first line manager and then ANOTHER ten years till you get promoted to a decent job such as GM. 

Not only that but my school never told me that the vast majority of hotels are actually ran by management companies. Unless these aren't a top of the line, huge hotel, of which a big city will probably have like five of, these hotels will be bought and sold every two years or so.  The new owners will have their own management company, who will hire their own GM.   The new GM will bring his own director of sales and perhaps a few other managers.  This makes it difficult to get promoted and turnover VERY prevalent.  When you get laid off you have to find work in another state.

Furthermore, your education is WORTHLESS.  It would have been much more beneficial to work the four years instead of obtaining the four year degree.   You obtain no skill from college.

Plus, there are a number of other factors that I knew before getting into the industry but still took its turn on me after awhile: 

Pay is terrible for entry level employees and first line managers. 

Working nights and 99% of weekends in my case.  It was very rare that I got either Saturday or Sunday off but there was a few exceptions and I note one below.

Get used to working 3-11PM one night and 7AM - 3PM the next day.

It is not uncommon to get called into work on your days off when people call off.

Forget about holidays off.  In my year and a half working in the industry, I worked two Christmases, two Thanksgivings, two New Year's Eve, and two New Year's day during my tenure.  To be fair, I did get one Easter off.

Not having two consecutive days off was the norm for me.

Customers abuse you.  Getting yelled at was anything but uncommon.

If customers don't like you, they can report their experience on travel sites.  This didn't happen to me but it did to a couple of my coworkers.

Customers make up complaints, usually in an attempt to get free stuff, and play you like a fool.

1 year ago

Yall just a bunch of cry babies.. Y'all cry bout money too fucking much..Tourism is about giving guests a good time and hope they come back to your crappy hotel or restaurant.. You working at a Front desk and you expect to make a load of money? And who tf told you as soon as you done study 4 years you just magically gone become a GM of some fancy resort lmao...if you don't want that 4 year degree you can pass it here..cuh I'm gonna get that degree soon..#TourismLifeStyle

5 days ago

Big_dro l

2 months ago

Big_dro i

2 months ago

I agree a lot with what you are saying, the big problem is that the industry overall does not pay very well and it is labor intensive most of the time, forget about having a normal life, the crazy flexible schedules ruin your social and personal life, and once again, the payoff is too little, you do not earn that much but you put up with a lot of crap. High school teachers earn twice and have weekends off and a fixed schedule, also they do not have to put up with dishonest customers shouting at them for no reason and making up stories just to get a discount or a free room, ugh!

9 months ago

+BigD well tks for replying

1 year ago

I am confused in all the 5 options! I am student if 12th commerce! what should I do? please help me out!

2 years ago

good for training

2 years ago

thank this help me choice my career for next year when i leave school

2 years ago

Choose another major before it is too late!  I'm sure you're very intelligent but you obtain no skill from college.

1 year ago

Great info for  my assignment! Thanks for sharing!

3 years ago

Great work.

4 years ago

if we love this career we felt that it is a good job but your are not you felt that it is not a good ...actually, in my country Cambodia it is not so bad it is developing country and hotel industry is a second sector my economics.

8 months ago

Hello all, I am hotelier tanji owner of world's most popular free hotel management training blog hospitality school. Check my site if you need free hospitality management resources

5 years ago

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4 months ago

Hotelier Tanji

5 months ago

Hotelier Tanji

5 months ago

Dear Tanji in your hospitality website almost module not only chargeable also very expensive.

6 months ago

Hotelier Tanji tell me your website

8 months ago